Shipping policy
Shipping Policy
Last Updated: 26-11-2025
Thank you for shopping with LightXBeam. Below are the details of our shipping process.
1. Order Processing Time
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All orders are processed within 1–3 business days.
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Orders are not processed or shipped on Sundays or public holidays.
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During high-demand periods (sales, festive seasons), processing time may be slightly extended.
Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Time
Estimated delivery time:
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India: 4–8 business days
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Remote areas may require additional delivery time.
Please note that delivery timelines are estimates and may vary due to:
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Courier delays
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Weather conditions
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Public holidays
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Incorrect shipping information provided by the customer
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout.
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We may offer Free Shipping on selected products or promotional campaigns.
4. Order Tracking
Once your order has been shipped:
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You will receive a tracking number via email or SMS.
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Tracking details may take 24–48 hours to update after dispatch.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided:
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We are not responsible for lost packages.
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Additional shipping charges may apply for re-delivery.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated timeframe:
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Please contact us at
projectorstorehome@gmail.com -
We will coordinate with the courier partner to resolve the issue.
LightXBeam is not responsible for delays caused by third-party shipping providers, but we will assist in resolving any issues.
7. Damaged Packages
If your projector arrives damaged:
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Please record an unboxing video.
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Contact us within 48 hours of delivery.
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Include clear photos/videos of the product and packaging.
Failure to report within 48 hours may result in rejection of the claim.